Refund policy

All products sold by www.portronics.com are properly checked and tested by the quality control team and guaranteed to be genuine, in new condition.

All products are protected under 7 Days product repair/replacement (no refund in any condition) policy in case the product has a manufacturing defect only and if it is in unused conditions in the original boxes and with all paperwork (this includes warranties), parts, and accessories.

"New and unused" means that there are no scratches, marks, or blemishes on the item, and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.

If you want to know about the warranty policy, please click here 

In case you want to contact us, please contact our customer service team at 9555 245 245 between 10 am- 6 pm from Mon-Sat or email us at help@portronics.com.

Thank You!