Our Guarantees
7 Days Replacement
Secure Payments
1 Year Warranty
Frequently Asked Question
For warranty claim share invoice or bill copy on email: help@portronics.com, it will generate a computerized ticket and with 48 hours user will get reply from team or call: +91-9555245245.
, visit: https://www.portronics.com
IF any how few keys are not working properly need to swap battery first , due to low battery backup some time key not work properly . if after replace battery device not work coordinate with support team.
each and every combo comes with unique USB NANO dongle so device not conflict. If dongle damage or lost NO additional support. We recommend always keep dongle in mouse bottom base slot
not in use. So if will decrease chance of lost usb NANO dongle.
Its plug and play no additional software required. After insert USB Nano dongle device start run on compatible platform
remove the battery and USB NANO Dongle from computer.
2. Reinsert new battery or same battery and check to see if they are inserted correctly.
3 Simultaneously Press the right button, Center Scroll wheel and left button Over 3 seconds to enter pairing Mode.
4 REPlug the USB receiver.
5 Once successfully paired, move the mouse in under 20 seconds to check if it’s working.
NOTE: For availing warranty, email: help@portronics.com, and/or call: +91-9555245245.